Nur 7 Gehminuten vom Bahnhof Luzern befindet sich das FONDUE HOUSE DU PONT. Das Restaurant ist in der schönen Luzerner Altstatt unter der Egg zu finden. Mit Flussblick und Sicht auf den Rigi und Pilatus kann man hier Schweizer-Fondue in diversen Variationen geniessen.
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Pluspunkte: Servicepersonal, sehr zuvorkommend
Negativpunkte: Sauberkeit im Restaurant (Lampen überzogen mit altem Staub, Toilette)
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Markus K.
bewertet am 09.04.2024
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Es war alles zur unser Zufriedenheit.
Die Teller für den Salat habe ich nicht so praktisch gefunden ist schnell etwas daneben von Salat aber eventuell ist es auch nur eine ansichts Sache.
Es war wirklich sehr lecker
Herzlichen Dank für den Abend
Gruss
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Katherine H.
bewertet am 27.03.2024
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The ambiance was very good. The service was also good. Prices were somewhat high, but not compared to other fondue houses in the area.
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Mohamed H.
bewertet am 24.03.2024
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İsviçre özel yemek 🥘 tevsiye ederim, ama hizmet için çok fazla bir puan vermem işte Avrupa bir Türkiye gibi hizmet veremiyorlar
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Tiffany B.
bewertet am 03.03.2024
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Returning for the second time, Michael and Maria continued to impress with their outstanding service. The food surpassed expectations, leaving me eagerly anticipating my next visit.
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Daniel A.
bewertet am 17.02.2024
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Maria und Michael waren sehr freundlich und haben auf jedes Detail acht gegeben. Bedürfnisse wurden so weit wie möglich erfüllt. Besten Dank für den schönen Abend!
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Cheryl O.
bewertet am 13.02.2024
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First time in Switzerland and first time trying the cheese fondue. We have ordered three type of cheese, the classic cheese, trufflle cheese, herb cheese, with the swiss meat bouillon. The staff were all amazing and lovely people. In particular, the
Mehr protugal lady who serve us thru out our whole dinner, was very attentive to detail, friendly and with a great sense of humour.
Food was delectable, with considerably good amount of sides (potatoes, salad, rice, sliced chicken) and condiments for a group of 4 person. Thanks for the staff recommendation, it was indeed a good experience in the restaurant. One of the sweet little gesture was that the lady serving us initiated to check and make sure we are good, and if the chicken meat were sufficient for us.
Last but not least, the restaurant arranged a seat for us facing the riverbank with great views of the river, and beautiful ceiling lamps. I definitely will not hesitate to recommend this restaurant to my friends and families. Hope to come back again in the future ;) Weniger
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Jucilene B.
bewertet am 29.01.2024
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A atendente Maria é maravilhosa! Atendimento espetacular 🤩🤩
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Daniel G.
bewertet am 28.01.2024
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DANKE
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Claudia W.
bewertet am 21.01.2024
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Leider sind ständig Personen an meinen Stuhl rangekommen beim vorbei laufen, welcher dann immer gewackelt hat.
Ausserdem wurde unser Tisch mehrmals als Abstelltisch für Getränke für einen anderen Tisch benutzt durch den Kellner.
Essen und Getränke waren jedoch wunderbar, kommen gerne wieder.
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Nancy S.
bewertet am 21.01.2024
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Herzlichen Dank für den spendierten Apéro.
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Wilhelm M.
bewertet am 17.01.2024
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We were six people for a team dinner after work.
Very friendly staff, joking and making us feel very welcome.
Delicious selection of fondues, size of the cheese portion is perfectly filling your stomach, you will not be hungry after the meal.
We
Mehr tried herbs, truffles, goat cheese, and chinoise - we all liked all fondues, could not tell a best one :-)
Thank you for a great dinner! Weniger
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Charly M.
bewertet am 17.01.2024
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Das Fondue Chinoise ist sensationell! Fleischqualität und Zutaten sind frisch und sehr gut. Die Bedienung aufmerksam und aufgestellt!
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Emil R.
bewertet am 09.01.2024
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Everything was excellent!!
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Bruno G.
bewertet am 06.01.2024
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Alles perfekt, v.a. Ambiente und Tisch mit Sicht auf Reuss
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Maria Giuseppina M.
bewertet am 01.01.2024
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l'ambiente è un pò vecchio, tavoli piccoli.
Per noi italiani prezzi cari e presentazione dei piatti scarsa
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Stefan E.
bewertet am 21.12.2023
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War ein sehr gemütlicher Abend. Der Service von Maria war top!
Die Stühle müssten langsam ersetzt werden, da sie zum Teil fast auseinander fallen.
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Angela G.
bewertet am 02.12.2023
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Es war sehr kühl im Restaurant.
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Celine S.
bewertet am 25.11.2023
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Delicious dinner and wonderful staff
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Roman P.
bewertet am 21.11.2023
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Service nicht aufmerksam, trotz wenig Betrieb
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Lydie H.
bewertet am 21.11.2023
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Excellent restaurant, excellent food (cheese fondue) and excellent personnel, we will come back for sure😉
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susan d.
bewertet am 31.10.2023
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The staff was very friendly and upbeat.
Loved the food but a lot for one person.
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manuel s.
bewertet am 30.10.2023
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Super accueil les plats sont très bon et surtout très copieux
Merci encore pour ce bon moment .
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Malen M.
bewertet am 28.10.2023
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Very good service and the truffle fondue and raclette were good!
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Francois P.
bewertet am 20.10.2023
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The moitié-moitié fondue is ok for people who never tried a fondue with Gruyère and vacherin, it was missing the strength. Overall experience is ok, the price is on the high side, for the venue type. The ambiance was relaxed and we had time to
Mehr peacefully eat our fondue. The training of the waiter should be improved so the know well the difference between the fondue, beside what is written on the menu. Weniger
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Steffen R.
bewertet am 13.10.2023
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Wie immer - alles tipptopp!
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Tobias B.
bewertet am 07.10.2023
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super Bedienung und sehr freundliches personal.
werde es weiter empfehlen
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Katharina B.
bewertet am 06.10.2023
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Fantastischer Service, lange nicht mehr so viele freundliche Service Mitarbeiter bei einem Restaurant Besuch gehabt. Tolle Location und gute Portionenen.
Die Stühle sind zum langen verweilen etwas unbequem. Das gesamte Ambiente ist aber einfach toll! Wir kommen gerne wieder!
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Rhonda P.
bewertet am 25.09.2023
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The Fondue experience is fantastic at the Fondue House. White wine paired perfectly. Go very hungry!
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Colin M.
bewertet am 25.09.2023
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Absolutely amazing experience and such friendly staff too! We thoroughly enjoyed our meal and will definitely be back whenever we are next in town! Thanks so much.
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Susan F.
bewertet am 21.09.2023
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Ha was an amazing waitress, she explained all of the options and guided us in what amounts and types of things to order as tourists. She did this and wasn’t even our server! Our male server was not helpful and was difficult to communicate with. The
Mehr ambiance could be improved by controlling the flies and bees. Food was excellent and the price was great! Weniger
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Claudirene L.
bewertet am 20.09.2023
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Everything was amazing since the reception until the end. A comfy and cozy enviroment and I have to mention the excellent customer service, specially Maria, the most kindest, nicest and lovely person. Thank you you for making my birthday even more special moment there.
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Emily Y.
bewertet am 18.09.2023
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Waiter was awesome
View was perfect on the balcony
Food was awesome!
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Sherry-Ann H.
bewertet am 17.09.2023
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We enjoyed our experience at the Fondue House. Our waitress was excellent, informative and made our experience fun. The fondue was delicious. Loved the beef with the tomato based cheese fondue.
The location of our table was in the corner.
Mehr When we had all our sterno flames going, it made the corner very hot. While there was a fan in the room, it was above our heads, and didn't help to improve the ventilation. Weniger
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Michael B.
bewertet am 16.09.2023
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Our server, Ha, was delightful. She really helped us understand the menu and make good choices. And her bright smile warmed our hearts like the hot cheese warmed our bellies.
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Jose M.
bewertet am 06.09.2023
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Best dish: Moite moite
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Lisa S.
bewertet am 03.09.2023
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I don’t know why I was surprised at how tasty it was! So glad I saw the recommendation in a travel blog.
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Aaron J.
bewertet am 02.09.2023
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The food was amazing and the service was awesome!
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Meilin C.
bewertet am 27.08.2023
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Waitstaff were incredible and friendly. They helped explain the menu options and provided suggestions on portion ordering to ensure my friend and I had enough room for the chocolate fondue! Amazing experience.
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Flavia P.
bewertet am 15.08.2023
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Der Service war toll und das Essen perfekt, sehr zuvorkommend!
Wir hatten für zwei fondues gleichzeitig einen einzig kleinen runden tisch, es war unglaublich eng und heiss.
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Bob M.
bewertet am 30.07.2023
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Looooooooooves this dinner !!! Merciiiiii
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Scott R.
bewertet am 10.07.2023
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More attention from servers, stop and see if everything is ok. Fondue was great, street seating enjoyable. Sausage meatballs are so so. Would prefer beef option.
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Wes D.
bewertet am 04.07.2023
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Hi. This place would be much better if you had more wa wait staff and a more organized waiting service. We did not have an ‘assigned’ waiter which caused delays and confusion during the meal. We waited at our table for 20 minutes before being asked
Mehr what we wanted to drink.
Also, I’d suggest putting up a hostess stand at the entrance so that your customers don’t immediately walk in asking for help.
Otherwise, food was great! Weniger
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lisa c.
bewertet am 04.07.2023
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we had the mixed fondue, a little of everything! it was delicious, although way too much for 2 of us. we sat by the window and had a lovely view
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Melanie G.
bewertet am 30.06.2023
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Good table overlooking the lake. Food lacking. Fondue heat was set too high leading to the cheese burning and dangerously close to boiling over.
Price way too high for quality provided. Check your bill!
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Laurie H.
bewertet am 22.06.2023
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We loved this restaurant and would highly recommend it to all! We’ve had cheese fondue in the past that was not the quality we encountered at Fondue House du Pont. Thank you!
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Kristin A.
bewertet am 10.06.2023
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The service and food were amazing! Make a reservation and be sure to get a table on the balcony. If you aren’t sure what to order they will help you - what was recommended for us was perfect. 💯 recommend.
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Dong Je J.
bewertet am 10.06.2023
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I am sorry, I cancelled the reservation because of travrl itenerary change.
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Maya C.
bewertet am 07.06.2023
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Very delicious meal. Our server in the kitchen were accommodating and kind due to dietary restrictions. I felt safe here having a wheat allergy. We appreciate the service and the food, and it was great value for the food!
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Tomonori H.
bewertet am 31.05.2023
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Even though we were late for reserved time, when I called and asked if I could change reservation time this restaurant accepted to postpone 1 hour and secured our table. We were really impressed this correspondence. Wonderful fondue and hospitality!
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Stacy G.
bewertet am 28.05.2023
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Although we loved our Swiss fondue, we happened to get a waiter who didn't check on us for over 35 minutes. This place is amazing for a fondue experience right in front of the chapel bridge and we could see it from the outside balcony. Cheese Swiss
Mehr fondue was to die for! What I didn't appreciate it was even with me asking numerous times for the same thing and waiting for 35 minutes for more water. Several times I asked another waiter for items because our waiter literally dumped the food on the table and then just disappeared. We were told he was an intern and I certainly understand everyone has a training period but as a restaurant you should make sure guests are properly being taken care of especially if you are spending over 300 francs for dinner. We saw him respond numerous times to other tables he was waiting on but I am certain he forgot about us. Weniger
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Julie R.
bewertet am 22.05.2023
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Everything was great. Seated at a window table which made it an extra special last night of holiday. Staff were friendly and accommodating.
So glad we booked ahead from UK.
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Jessica M.
bewertet am 17.05.2023
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They seated us before our reservation which was nice, but didn’t help explain the menu, forgot about us after food was served. They waited on everyone around us. Flagged down waitress and asked for check then she forgot again and we had to flag
Mehr someone else down for the check and finally received it after over 30 minutes. Not the service you would expect for spending 170+ on a meal. Decent view, decent food, just make sure you have a ton of time if you plan to eat there. Weniger
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David G.
bewertet am 14.05.2023
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Very average food, uninspired sauces, and horrible service. Our waiter made one mistake after another with our orders and even with the bill. Potatoes undercooked, food (rice, vegetables) were served cold
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Dieter S.
bewertet am 07.05.2023
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Sehr nettes Personal, Käse-Fondue war sehr lecker
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James T.
bewertet am 05.05.2023
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Service and staff were excellent. Food was good quality and very tasty.
However, the environment was mediocre and the food was very expensive for what it was.
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Walter H.
bewertet am 03.05.2023
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Alles in allem ein schönes Abendessen. Der Käse hätte sowohl im Fodue als auch im Raclette unserer Meinung etwas würziger sein dürfen, was aber auch daher kommen kann dass wir aus vorarlberg kommen und es bei uns auch sehr guten und auch würzigen
Mehr Käse gibt. Es war etwas laut, da sehr gut besucht, und wir haben ziemlich genau 50 Minuten auf das erste Getränk gewartet, darum der Abzug beim Ambiente. Die ausgesprochen freundliche Bedienung hat das mit dem Gratisschnaps zum Schluß wieder gut gemacht. Gerne wieder!!! Weniger
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Amol K.
bewertet am 03.05.2023
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Great taste and welcoming staff , specially the waitress with glasses
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Aldo L.
bewertet am 30.04.2023
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Der Service war sehr bemüht. Das Ambiente war leider extrem nervös/hektisch. Es konnte keine entspannte Atmosphäre aufkommen. Das Brot lasch und das Preis/Leistung's-Verhältnis überhaupt nicht befriedigend.
Unter "Fondue", einer klassischen
Mehr Schweizer Spezialität, versteht man definitiv etwas anderes. Schade, aber nochmal, die Serviceangestellten machten das beste daraus. Weniger
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Tracey H.
bewertet am 29.04.2023
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Excellent experience. I very much appreciate your accommodating vegetarians. Thank you!
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Martyn W.
bewertet am 25.04.2023
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All in all a good experience- quite busy and a little cramped. More vegetables would have been nice with the fondue. The vegetables were over boiled.
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