Das angesagte Lokal Cartell befindet sich unmittelbar an der Aeschengraben in Basel. In ungezwungener Atmosphäre geniesst man im Cartell Mexikanische Street-Food Spezialitäten. Die Speisekarte verbindet vielfältige, authentische mexikanische Küche mit aktuellen Trends aus der ganzen Welt. Ein weiteres Highlight sind die originellen House Cocktails.
«
Everything was absolutely delicious and we all enjoyed our food. However, one of my friends mentioned that she's allergic to mushrooms when ordering her burrito and it arrived at the table with mushrooms inside. She got chicken tacos as a
Mehr replacement and wasn't charged for the offending dish, so it turned out OK. But it was disappointing. Weniger
»
Sila U.bewertet am 19.01.2020
«
Very nice local but a bit too noisy - Food super Will come back for sure :)
»
Anna W.bewertet am 19.01.2020
«
best dish: playa burrito
reservations/re-allocation of tables a little bit hectic
ambience really nice
servoce good and fast
»
Filiz I.bewertet am 19.01.2020
«
Wir haben einen Tisch für 4 reserviert und mussten leider lange auf unseren Tisch warten, weil er noch besetzt war. Es hat alles sehr lange gedauert und hat chaotisch gewirkt. Das Essen hat sehr gut geschmeckt und die Drinks waren auch lecker.
»
Anja G.bewertet am 19.01.2020
«
Es wahr sehr laut in dem Lokal. Ansonsten top!
»
Melissa T.bewertet am 18.01.2020
«
Die Tuna Tostada war MEGA! Richtig frisch und super lecker👌🏼
Alles hat seht gut geschmeckt. Die Salsas mit den hauseigenen riesen Nachos (yum) die es am Anfang als Gratis Appetizer gibt, machen alles gleich noch sympatischer😉 komme gerne nochmal wieder..
»
Imelda S.bewertet am 17.01.2020
«
Amazing service and the best margaritas
»
Donna W.bewertet am 16.01.2020
«
We all ordered different meals and all were enjoyed. For me, the vegetarian and the chicken taco were very nice. The guacamole we had as a starter was lovely.
I wasn't so keen on the beef as i thought it was a little tough for my preference.
»
Tucker L.bewertet am 16.01.2020
«
Best Mexican food I've had outside of the Western Hemisphere!
»
Ali L.bewertet am 16.01.2020
«
Presentation war unterdurchschnittlich, die Tacos haben mir nicht geschmeckt. Könnte aber subjektiv sein. Getränke (Wasser des Tages) sind fein, eine super Idee.
»
Tania R.bewertet am 13.01.2020
«
Everything
Beef taco
They need to realize how popular and amazing they are and spread out the reservation times (at least on Friday evenings). I felt bad for the poor, stressed out hostess.
»
april M.bewertet am 13.01.2020
«
hello... The restaurant is beautiful and we loved the music! Our server was very pleasant. The beer selection is great and we were happy to see Mexican beers and kitchen Brew. The mixed tacos were tasty and filling. However, while I enjoyed the
Mehr shrimp taco special I was told (in English) that it came with rice and beans but it did not and while the shrimp were delicious it was not very filling. Luckily we received more tortilla chips which were very good! We will return. Weniger
»
Franziska S.bewertet am 09.01.2020
«
I really enjoyed it! I’m vegetarian and it would be cool if there was a veggie burrito too! But veggie taccos were great! Just been in Mexico recently and it was such a happy moment to drink agua de jamaica and eat proper taccos again!! Thank you
»
Carmine C.bewertet am 08.01.2020
«
Sehr leckeres Gericht wenn auch Portion in Relation zum Preis eher klein war. Freundlicher zügiger Service.
»
Balduin B.bewertet am 08.01.2020
«
Geniale Tacos!!!
»
Devrim H.bewertet am 21.12.2019
«
Excellent restaurant abd food. Real mexican food. Its a gift to have it in Basel. Best is fish tacos and tuna tostada. Please keep it up.
One can be improved even though mexican food is not meant to be with wine, better wine selection. White
Mehr wine tried, it was still sweet site not really dry. Dry white wine and good red wine selection would be great.
Very happy to see service got thousand times better now with mexican waitresses. It was really bad with other servers. Looked like they were german especially the tall german guy. Not so patient and flexible to the custmers.
Love this place already been many times otherwise
Weniger
»
Keith P.bewertet am 20.12.2019
«
Oh, where to start? Friendly service, great margaritas, delighted by pulled pork, interesting pulpo tacos. Our guests very impressed! Thanks
»
Cyrill W.bewertet am 19.12.2019
«
Overall a very pleasant experience!
»
emma a.bewertet am 18.12.2019
«
Orders totally mixed up so some people in the group having to wait and also quite some confusion between 2 waitresses
Also ordered ginger beer which they said they didn’t have, so I asked for ginger ale (also on the menu) and then without any
Mehr explanation when the drink arrived, it was actually ginger beer!?! Weniger
»
Josefina T.bewertet am 17.12.2019
«
Wir wurden von der Küche verwöhnt: Quesadillas und noch eine Aufmerksamkeit (pulled pork aus dem Ofen)! Herzlichen Dank!
Beim "burrito diablo" war die Hühnerbrust zu trocken.
Das Beste: "burrito playa". Das werde ich das nächste Mal nehmen.
Wir
Mehr sassen rechts vom Eingang und es war recht zügig, obwohl wir den Wunsch "im hinteren Teil" geschrieben hatten. Weniger
»
Konstantina L.bewertet am 14.12.2019
«
Excellent service and margarita.
»
kevin l.bewertet am 14.12.2019
«
GREAT food and atmosphere - our waitress seemed new, didnt get order straight but the others were fantastic!.
»
Daniel S.bewertet am 11.12.2019
«
Falsche Adresse im Reservierungs-SMS.
»
Ulrich S.bewertet am 08.12.2019
«
Alles war sehr gut, wie immer!
»
Veronica W.bewertet am 08.12.2019
«
Bravo Rodolfo!!!!!...te deseo mucho éxito y te felicito porque la comida está deliciosa y asi cómo ayer nos consentiste, iremos más seguido.
Muchos saludos y hasta pronto
Verónica *** (de las palomas)
»
Joe B.bewertet am 07.12.2019
«
Excellent food and drinks, good service and ambiance! Thanks
»
Jenny H.bewertet am 05.12.2019
«
Atmosphere was great and the food was very authentic.
Drinks took a long time between being ordered and served. It was sometimes difficult to attract the waitress’s attention.
Most of the dishes were lovely. The soy sauce on the Tuna Tostada
Mehr was over powering and despite being assured that the Diablo could be made without chili it was still a bit spicy for my friend’s tastes. Weniger
»
Guy D.bewertet am 05.12.2019
«
Great dinner. Our waiter was fantastic.
(And the margaritas were as strong as warned!)
»
Amanda E.bewertet am 01.12.2019
«
Wir waren enttäuscht trotz Reservation mussten wir an der Bar Platz nehmen, uns wurde der nächst frei werdende Tisch versprochen und auch das wurde nicht eingehalten. Immerhin wurden die Getränke übernommen. Jedoch war das Essen an der Bar
Mehr ungemütlich, wir hatten uns sehr auf ein schönes und gemütliches Abendessen gefreut. Der Service lies oft lange auf sich warten.
Ein grosses Kompliment an die Küche, das Essen war vorzüglich. Weniger
»
Roxana D.bewertet am 01.12.2019
«
Our reservation was not found, the hostess was not very friendly, she was lost and did not know what to do and she made us wait, standing right in the middle where all the waiters were passing. Then she told us we can take a table but only up to 8
Mehr pm so we were ready to give up and leave, but then she told us to take a 6-seater and that we can stay as much as we can. If the online reservation system does not work for you, please take it off as it is unpleasant for everyone! Weniger
»
Yoselin G.bewertet am 30.11.2019
«
The place is really nice though the music was a bit too loud so it’s a bit difficult to hear and talk. Other than nice is a nice place, the drinks are really good
»
Christine J.bewertet am 29.11.2019
«
I hardly give bad reviews but the service here was so rude, inflexible, and unprofessional so I had to say something.
We booked a table for 5 people and got a confirmation that we will have our table for 2 hours (from 18:15 to 20:15). Two of us
Mehr arrived about half an hour early, the restaurant was half empty, and we were shown to our table.
Then at 18:25, even though a couple of people haven’t arrived yet a waitress came to us and said that we have to order because they need the table at 19:30! Which only gives us 75 minutes to order and eat!! So I showed her my confirmation that shows that I should have the table until 20:15 so she called her boss who also insisted we can only have the table until 19:30 then move to the bar if we want, and when I tried to explain that we do book a table because we want to have a table not to sit on the bar she rudely said “well you don’t get to choose your table “!!! At this point they were really testing my patience so I just said ok this will be our last time here but thank you so she just carelessly said “you’re welcome “ and turned her back and left!!!!
Needless to say we left and went to enjoy our dinner together somewhere else where we were welcomed and made comfortable as per the usual Swiss hospitality not rushed to eat in an hour and then move to the bar or leave. It’s also worth mentioning that one of our friends in this same group had reserved the restaurant earlier this week for another occasion and they didn’t even have her reservation even though she had a confirmation (turned out they messed her booking and put it in another day!).
My message to Cartell’s management is that it’s not enough to offer good food, friends dine out together to enjoy their time and talk not to be rushed to eat and leave or go sit at the bar where it’s hard to talk together as a group. If you will only give me a table for 75 min then make this clear in the confirmation so I would decide if it suits me or not, don’t give a confirmation for 2 hours then cut it 45 min short without any explanation (except greed) and then act very rude, this is not ok. If your focus is to squeeze in as many people as possible by doing such things to sell more, I believe you need to revise your strategy... people go to restaurants to enjoy their time together not just to eat.
I hope your team will get better customer care training! In the time being, I will sure not be back and won’t recommend this place to anyone. Weniger
»
Andreas F.bewertet am 28.11.2019
«
Als Mexikaner kann ich sagen: endlich echtes mexikanisches Essen und nichts von TexMex. War sehr gut. Grosse Auswahl an mexikanischen Bieren und hervorragende Tequilas.
»
Suzanne L.bewertet am 25.11.2019
«
I love this restaurant. Best Mexican in Basel. Will be back.
»
